City Of Henderson Water Leak Confidential Content Additions #814

Check the water meter for movement If the flow indicator is moving, there is a leak between the shutoff valve and the water meter Visit link for snwa instructional video Learn how to find a leak in your main service line. The department of utility services is responsible for all facets of water, wastewater, and reclaimed water services for the city of henderson The department provides the distribution of drinking water, collection and reclamation of wastewater, laboratory testing services, utility infrastructure planning and management, and customer care and billing services. At this time, henderson water meters do not have the capability to send an alert if a possible water leak is detected Request type (required) request/question (ask for service/repair, or inquire about something) compliment (give kudos about city employee, program or process) concern (i.e Water leak, streetlight issue, parking issue etc.) complaint (express dissatisfaction with a city employee, program or process) your request attach a file » Leak adjustments are calculated by taking the excess consumption from a major leak and calculating the cost of that consumption starting from the first tier The cost will be shared equally between the customer and the city of henderson Upon receipt and verification of the required information, the leak adjustment will be applied to your account and will appear as a credit on your subsequent. This indicator quantifies the condition of the water distribution system, expressed by the total number of leaks and pipeline breaks per 100 miles of distribution piping. A leak is shown in the private water system at somerset park townhome complex in henderson was repaired by the city and billed to complex residents Upon receipt and verification of the required information, the leak adjustment will be applied to your account and will appear as a credit on your subsequent bill If you meet all the qualifications, you may submit a request for a leak adjustment. The city of henderson reported it had completed fixes to an underground water system that had earlier threatened residents' ability to remain at their homes. 2nd tier charges are lowered to the 1st tier rate for 1st tier overage, the cost is split 50/50 between you and the city the difference between your original bill and the adjusted amount is credited back to your account This helps ease the financial impact of a leak while encouraging responsible water use.